Shipping policy

Shipping Procedure

Delivery of our products is possible everywhere in the world. Most shipping partners will often make two or three delivery attempts, but if you can't be reached, you should contact them to reschedule.

We don't send our products because our logistics partner in India doesn't pick them up on Sundays and holidays. After it has been dispatched, if a product or order is returned to us because of an incomplete or erroneous address, we will not refund the purchase price and will not be held accountable.

Transit Period

If you order two or more things, you can receive them in various boxes on different days depending on the item's availability and the shipping location. Because the products are frequently transported separately for additional protection during transit, you might receive multiple deliveries to your address.

Change Of Address Requests

Once an order has been placed, modifications cannot be made. However, requests to modify an address can be handled 24 hours after your transaction is submitted. To request a change, contact us by phone or email, and we'll do what needs to be done.

Certain couriers impose a fee for delivery addresses that do not match the address and zip code. Without fail, the cost of such fines and fees shall be borne by the client and not by Indainfactory. Please make sure your address is correct.

If the same order is shipped again, the cost of shipping will be borne by the customer. 

Shipping Time Delays, If Any

The shipping times for each item provided on our website are merely suggestions and estimations. Occasionally, delays can happen due to events out of our control. Due to this, we can only accept refunds, exchanges, or replacements.

If there will be a shipment delay due to an item being out of stock or an unexpected delay in placing an order, we will let you know by email. We are not liable for delays in delivering your order or any portion of it; delivery dates are estimates. Your order might end up being divided up by us. If you didn't receive a portion of your order, we might offer to refund you for that.

If you have any queries or issues with the shipping policy, kindly contact our executive at  sstrader428@gmail.com