Return Policy

Refund Procedure 

The conditions covered by our return policy include the following:

If the product can be worn to check for scent transfer and verify fit and comfort (examples include natural body odour, body deodorant, perfume, etc.). The items must not have been cleaned, and all price tags, brand tags, shoe boxes, and original packaging must be present.

For hygiene concerns, packaged products and swimsuit bottoms cannot be returned.

We provide reverse pick-up services based on the zip code you provided. There will only be three attempts to pick up the customer's return package. 

Within 2-3 days of receiving the order, the request may be made. It is a legitimate request for permission within 2-3 days of the deadline. Your return will be examined after receiving it; if a refund is granted, you will be notified. If we receive the incorrect product, a used, damaged, torn, or dirty product, in return, we reserve the right to refuse a refund.

If accepted, you will get a refund to your original payment method within 5-7 business days. Please remember that it can take some time for your bank or credit card company to process and post your refund.

A buyer may ask for a replacement, among other things, if they are unhappy with an item for any reason, including transportation damage, or if it is defective, missing, or was supplied in error. Please be informed that in case of a refund or exchange for reasons other than those mentioned above, the Buyer will be liable for paying Shipping Charges (as decided by Indainfactory). These fees will either be subtracted from future orders or used in refunding.

Returns 

Only the following situations are subject to refund policies:

Your item must be brand-new and unopened, and it must also be in the original packaging. It must also be in its original packaging. To complete your return, you must have a receipt or other evidence of purchase. Anything not in its original condition is damaged, or missing components are unaccounted for reasons other than our flaws. 

 Refunds (If applicable)

We will email you to let you know when your return has been received and inspected. Additionally, we will let you know if your refund request has been granted. Your refund—if authorized—will be processed and applied to your credit card or the original mode of payment within 5-7 business days.

Please let us know if reimbursement is delayed or missing. If you haven't yet received your refund, double-check your bank account. After that, contact your credit card provider because the refund could take some time to appear on your account. Make touch with your bank as the next step. The processing of refunds typically takes some time before they are posted.

After doing all this, we can assist you if you still haven't gotten your refund. If you haven't received your refund, please email us at sstrader428@gmail.com

Exchanges (if necessary) 

Replacements are only provided if the product is flawed or harmed. If you need to exchange it, e-mail sstrader428@gmail.com is the best place to reach us.