We value your confidence in us when you place an order or register with us. We take the security of your data extremely seriously. Thus we protect your information, order history, and other records. Your personal information will never be used improperly by Indainfactory or its affiliates!

Please be aware that we do not offer any products or services under this Platform outside of India, even though you might be able to explore some areas of the Platform without registering with us. You expressly agree to be bound by the terms and conditions of this Privacy Policy, the Terms of Use, and the applicable service/product terms and conditions by visiting this Platform, providing your information, or using any product or service available on the Platform. You also expressly agree to be governed by the laws of India, including but not limited to the laws governing data protection and privacy. Please refrain from using or gaining access to our Platform if you disagree.

We adhere to the following stringent privacy guidelines.

Data Gathering

We gather personal data about you when you use our site, including information about your identity and demographics. Information supplied to us during sign-up/registration or using our Platform, such as name, date of birth, address, telephone/mobile number, email ID, occupation, and any other information shared as evidence of identity or address, is only one example of the information we may collect. 

Suppose you lose access to your account and cannot authenticate using other methods like an OTP or password. In that case, we may additionally ask you to give your PAN, GST number, government-issued ID card or number, and Know-You-Customer (KYC) details.

We may keep tabs on the purchasing habits, preferences, and other data you choose to share with us on our website. We use this data to research their demographics, interests, and behavior to understand better and serve our users. This data is gathered and evaluated on an aggregate level. This data may include your IP address, the URL you just came from, the URL you next visit, information about your computer or mobile device's browser or app, and more.

Usage

To fulfil your request for services, we use personal information. We use your personal information to handle and complete orders, improve customer experience, handle disputes, troubleshoot problems, help promote a safe service, collect money, measure consumer interest in our products and services, inform you about offers, products, services, and updates online and offline, personalize your experience, detect and protect us against error, fraud, and other criminal activity, enforce our terms and conditions, and conduct marketing research.

We gather and analyze demographic and profile information about user's activities on our Platform as part of our ongoing efforts to enhance our product and service offerings. Your IP address is tracked down and used by us to manage our website and to assist in identifying issues with our server. Additionally, your IP address is used to identify you and compile general demographic data.

Data Storage

For no longer than is necessary to achieve the goals for which it was gathered or as required by any applicable legislation, we retain your personal information in line with applicable regulations. However, if we think it might be important to stop fraud or future misuse if it's required by law or for another lawful reason, we might keep your data. We might keep your information on file anonymized for future analysis and study.

Data Removal Inquiry

By emailing, users can ask to have their accounts deleted. Once this has been done, they can no longer access their accounts. As needed by any applicable law and for fraud prevention, certain data, such as purchase history, including invoices, billing information, delivery address, and payment/refund history, may not be erased. 

DND

You might get transactional SMS or calls regarding your account or orders placed on our website on the mobile or landline number you have registered with us. All phone calls and SMS will be about actions taken on our website. You might receive marketing SMS about deals or products on our website. You can choose not to receive those by clicking the unsubscribe link in each SMS.

You might get notifications or alerts about your order on our mobile apps. You might get notifications on our mobile apps for new items/offers/etc that have been added to Indainfactory. By adjusting the App Notification settings on your phone, you can disable notifications if you'd like.

 Cookies

Cookies are small data files that may or may not contain an anonymous unique identification. Cookies are sent to your computer from a website, and your browser then transfers them to the device you're using. Cookies are used to capture data, which enables us to provide better services to you in the future. 

You have the option of configuring your computer to either ignore all cookies or to alert you whenever one is received. In many web browsers, there is a "help" feature that can instruct you on how to enable or deactivate cookies, how to be notified when you receive new cookies, or how to accept cookies. It is possible that you will not be able to access certain elements of our Service if you do not permit cookies; as a result, we strongly suggest that you keep them turned on.

 Legal concerns

Information may be required from us as a subpoena (legal demand for information or appearance) only if a transaction involves a legal dispute (often credit card fraud). In such circumstances, we might be forced to provide the necessary data. If this happens, our policy is first to contact the consumer to explain our legal responsibilities (using the customer's preferred method of communication).

These problems are rare and typically arise in instances of credit card fraud. Therefore, giving such information would aid in safeguarding your account and business with us.

If requested by any government department, such as the sales tax department, your order information and personal information like your address and phone number may be provided.

Contrary to other provisions of this Policy or elsewhere, Indainfactory shall not be liable for any loss, damage, or misuse of the User Information if a Force Majeure Event causes the loss, damage, or misuse. A "Force Majeure Event" is any occurrence outside of (Website Name)'s reasonable control, such as a fire, flood, explosion, act of God, civil unrest, strikes, lockouts, or other industrial action of any kind, riots, insurrection, war, government actions, power outages, sabotage, computer hacking, unauthorized access to computer data and storage devices, system failure, virus, attacks, bugs, computer crashes, or a breach of security and encryption.

Links To External Websites

Our website may have links to other websites that track individuals' personally identifiable information. We under no circumstances accept any liability for the practices or decisions of such websites. However, these links (apart from the one that takes you to our payment gateway supplier) are NOT necessary to browse or finish any purchase at (Website Name). Thanks to our efforts, your interaction with us will be as confidential as it should be. Advertisers may connect to our website, and we disclaim all liability for any issues arising from visiting these websites.

Service Termination, Merger, And Acquisition

The combined company that results from our merger or acquisition by another business will use the Personal Information you have supplied by this policy. If we go out of business, your Personal Information might be transferred to and used by another business that provides comparable or related goods and services.

Security

We take the security of your information seriously and employ appropriate measures to protect it. However, no method of transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.

Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or for legal or regulatory reasons. We will notify you of any material changes by posting the updated policy on our website.

Information On Contact

Please get in touch with us with any questions you may have by emailing sstrader428@gmail.com